TELEPHONY
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GROQ LLM
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SARVAM AI
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DATABASE
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Today
Calls Today
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Connected Today
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connect rate
Demos Today
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demo rate
New Leads Today
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total leads
This Month
Calls This Month
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month to date
Connected This Month
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connect rate
Demos This Month
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demo rate
Monthly Connect Rate
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connected / calls
Recent Call Activity
Calls This Week
Connect Rate
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Demo Rate
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Active Campaigns
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Total Calls (all time)
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Live Calls
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Calls Today
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Total Calls
Active Calls
Auto-refresh: 10s
System Log
Daily Call Volume — Last 14 Days
Conversion Funnel
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Best Time to Call — Hourly Heatmap (last 30 days)
darker = more calls answered
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Lead Outcome Breakdown
| Date | Calls | Answered | Interested | Demo Booked | Not Interested | Connect Rate |
|---|---|---|---|---|---|---|
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Recent Calls
| Contact | Company | Duration | Outcome | Sentiment | Time |
|---|---|---|---|---|---|
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Team Members
Manage access and roles
Role Permissions
| Permission | Admin | Agent | Viewer |
|---|---|---|---|
| Start/Stop Campaigns | ✓ | ✓ | ✗ |
| Upload Contact Lists | ✓ | ✓ | ✗ |
| View Analytics | ✓ | ✓ | ✓ |
| Manage Users | ✓ | ✗ | ✗ |
| Agent Settings | ✓ | ✗ | ✗ |
| Export Data | ✓ | ✓ | ✗ |
AI's System Prompt
Customize how your AI agent responds on calls. Saved instantly — active on the next call.
Company Profile
Telephony Provider
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PIOPIY
standby
TeleCMI · AI Agent
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Exotel
standby
Exotel · WebSocket
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Switch is instant — no restart required. Admin only.
Upload Contact List
Drop CSV file here
Columns: name, phone — company, designation, language are optional
| # | Contact | Company | Phone | Direction | Duration | Outcome | Sentiment | Summary | Date & Time | Transcript |
|---|---|---|---|---|---|---|---|---|---|---|
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| # | Name | Phone | Company | Designation | Status | Last Called | Notes | Actions |
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Company Information
This trains your AI agent — what company it represents, what it sells, and how to handle calls.
These rules are injected directly into the AI agent's instructions on every call.
Plan: —
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0 min used
— min limit
⏱ Your Plan Usage
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📦 What's in Your Plan
📅 Last 30 Days Usage
| Date | Calls Made | Minutes Used | API Errors |
|---|---|---|---|
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Define conversation stages — Greeting → Qualify → Pitch → Close. Assign flows to campaigns.
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